Support

How can we help?

Most answers are below. If yours isn’t, emailsupport@bootedsports.com. A real person replies on weekdays, usually within 48 hours.

When can I get Booted?

Booted is in testing with real teams now and coming soon to the App Store, Google Play and the web. This page will link to the stores the day it launches.

Does it cost anything?

Booted is free for grassroots clubs, backed by our founding partner.

Do children need an account?

No. Children never sign in. Coaches add players to the squad, and parents link to their own child through an invite from the coach.

Kid mode is a view inside a parent’s app that shows a child their own badges and minutes. Leaving it needs the parent’s PIN.

Does it really work without a signal?

Yes. Everything you need on match day, from the plan and the clock to subs, goals and the result, is saved on your phone first. It syncs the next time you have a connection.

How do parents join?

The coach sends an invite from the squad, and the parent opens the link to accept. Parents can also ask to join a team, and a coach approves the request.

Who can see my child’s information?

Your child’s coaches, and you. Other parents never see your child’s details, and you never see theirs. Some coach notes are marked as visible to parents; the rest stay with the coaches.

How do I get a copy of my data?

In the app, open Settings, then Your data, and choose Request export. You get a JSON file and a readable PDF.

How do I delete my account?

In the app: Settings, then Your data, then Delete account. The full steps are on deleting your account.

Other ways to reach us

Worried about a child’s safety? Speak to your club’s welfare officer first. If a child is in immediate danger, call 999.